A couple welcomed at an elegant reception counter
About Deposiq

We’re building the standard for how deposits move.

One deposit process both sides can trust — wherever your guest is from.

The problem

A deposit is where trust is tested first.

For most operators, the security deposit is the very first money that changes hands with a guest — and often that guest has just arrived from another country. It is also where two sets of expectations meet: what feels normal to a traveller, and how things are actually done locally.

A card that won’t pre-authorise. Cash asked for with no receipt. An amount that feels arbitrary, or a hold that lingers for weeks. Neither side is acting in bad faith — they simply don’t share the same rules. That mismatch is friction, and it lands at the worst possible moment: the very start of the stay.

What we do

We turn the deposit into a bridge, not a barrier.

Deposiq sits in the middle — neutral. One clear, consistent process that both the operator and the guest can see and trust. The guest knows exactly what is being held, why, and when it comes back. The operator keeps their own rules, their own payment provider and their own money, run through a process that reads the same for every nationality.

We don’t take a side. We take the friction out from between the two — so a moment that used to create doubt becomes the first sign that both of you are in good hands.

Both sides protected

Fair for the guest paying. Safe for the operator collecting.

For the guest

  • See exactly what’s held, why, and when it comes back.
  • Leave it any way you can — card, cash, bank or terminal. No card, no problem.
  • A clear record to point to if anything is ever questioned.

For the operator

  • Your rules, your provider, your money — Deposiq never touches the funds.
  • One consistent process for every guest, whatever their nationality.
  • Evidence that holds up, and a return signed off by both sides.
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